What documents do I need to sell my gold?+
You only need one valid government-issued photo ID — Aadhaar card, PAN card, Voter ID, or Passport. That's it. We keep paperwork to the absolute minimum so you can complete the transaction quickly and walk out with cash.
How long does the entire selling process take?+
The complete process — from walking in, to weighing, purity testing, valuation, and receiving cash — takes under 10 minutes. We've perfected this process over 20 years and 70,000+ customers. You won't wait.
Do I need an appointment to visit your shop?+
No appointment is needed. Walk in anytime during our working hours: Monday to Saturday, 10 AM to 7 PM, and Sunday 10 AM to 5 PM. Our team is always available to serve you immediately.
What happens if I change my mind after the evaluation?+
Absolutely no problem. Our evaluation is completely free and there is zero pressure to sell. If you don't like the price, your gold is returned to you immediately with no questions asked. We believe in building trust, not pressure.
Do you offer a home pickup service?+
For security reasons, we process all gold transactions in our shop — where you can witness every step of the process. We recommend visiting us directly, as it ensures complete transparency and your peace of mind.
How is the gold rate calculated?+
Your payout is calculated as: Weight (in grams) × Purity Factor × Today's MCX gold rate. We show you every single number on a calculator in front of you. There are no hidden deductions, making fees, or surprise charges of any kind.
What is today's gold rate in Chennai?+
Gold rates change daily based on MCX (Multi Commodity Exchange) market prices. The rate is displayed live on our website homepage. When you visit our shop, we show you the current market rate and calculate your payout transparently.
Will I get the full market rate for my gold?+
We offer some of the highest buyback rates in Chennai — typically 95–98% of the live MCX rate. We guarantee to beat any other gold buyer's written quote in Chennai. Bring us a written offer and we'll beat it.
How and when do I get paid?+
You receive cash immediately after the evaluation and valuation is complete — right there in our shop. No cheques, no bank transfers, no waiting. Walk in with gold, walk out with cash in under 10 minutes.
Are there any hidden charges or deductions?+
Absolutely none. What we quote is exactly what you receive. No making charges recovery, no testing fees, no documentation charges. The price we calculate based on weight and purity is the cash you walk out with.
Can I sell broken or damaged gold jewellery?+
Yes — 100%. We buy gold in any condition: broken chains, bent bangles, cracked rings, old melted pieces, or even small gold scraps. The value is entirely based on weight and purity — the physical condition of the jewellery doesn't matter at all.
What is the difference between 22K and 24K gold?+
24K gold is 99.9% pure gold, used mainly for coins and bars. 22K gold is 91.6% pure (stamped "916") and is used for most Indian jewellery — chains, bangles, rings. 18K is 75% pure and used for lighter jewellery. We buy all karats.
How do you test gold purity?+
We use a certified XRF (X-ray Fluorescence) gold testing machine. This is a non-destructive, highly accurate method — meaning your gold is not scratched, melted, or damaged during testing. The result shows exact gold content in seconds, tested in front of you.
What types of gold do you buy?+
We buy all types: gold jewellery (chains, bangles, rings, earrings, necklaces), gold coins, gold bars, broken gold pieces, antique jewellery, gold with stones (stones are removed and gold weighed separately), and gold of any karat from 8K to 24K.
Do you buy gold with precious stones set in it?+
Yes. For jewellery with stones (diamonds, rubies, emeralds, etc.), we carefully remove the stones and return them to you. We then weigh and value only the gold portion. You keep your stones and receive cash for the gold.
Can I sell silver or other metals as well?+
Yes, we also buy silver jewellery, silver coins, and silver articles. Silver is priced based on its current market rate. Please call us in advance for the current silver buying rate before visiting.
Is Pragadee Gold a licensed and legal business?+
Yes. Pragadee Gold is a fully registered business with a valid Shop & Establishment license and GST registration. All transactions are properly documented and legally compliant. We have been operating in T Nagar for over 20 years.
Is it safe to sell gold? How do I know I'm getting a fair price?+
Your safety is our priority. Every step is done in front of you — weighing, testing, and calculation. We show you the live MCX rate. You can verify the gold weight on any external scale. We also provide a receipt for your transaction. In 20 years and 70,000+ transactions, we have maintained our reputation for fairness and honesty.
Will my personal information be kept private?+
Absolutely. Your ID and personal details are collected only for the legal documentation required for gold transactions under Indian law. We do not share your information with any third parties. Please read our Privacy Policy for complete details.
Can I get a receipt after the transaction?+
Yes. We provide a receipt for every gold transaction. The receipt includes the weight, purity, rate applied, and total amount paid. Keep this for your records — it is a valid document for the sale of gold.
Where is Pragadee Gold located?+
We are located at: Portion E, 1st Floor, GP Arcade, 61/24, Burkit Road, T Nagar, Chennai – 600 017. We are easily accessible from Pondy Bazaar, Panagal Park, and all parts of T Nagar. See the map on our Contact page for directions.
What are your working hours?+
We are open Monday to Saturday, 10:00 AM to 7:00 PM, and Sunday 10:00 AM to 5:00 PM. We are closed on major national holidays. Call us at +91-7603862150 to confirm we're open on holidays.
Do you serve customers from outside T Nagar?+
Yes. We serve customers from across Chennai — Anna Nagar, Velachery, Nungambakkam, Mylapore, Chromepet, Tambaram, Porur, and beyond. Many customers travel from up to 50 km away because of our consistently high gold rates.
Can senior citizens or women visit safely?+
Absolutely. Our shop is designed to be welcoming and safe for everyone. Many of our customers are housewives and senior citizens. Our staff treats every customer with full respect and patience. If you need help or have special needs, call us and we'll assist you.